Frequently Asked Questions
Everything you need to know before booking your first service.
How do I book a service?▾
Select your service, enter your city and phone number, choose a date & time, and confirm your booking. A verified professional will be assigned within minutes.
Are your professionals background verified?▾
Yes. All professionals go through ID verification, background checks, and skill assessments before joining the platform.
What cities do you operate in?▾
We currently serve Delhi, Mumbai, Bangalore, Hyderabad, Pune, Chennai, Kolkata, Ahmedabad, Chandigarh, and Noida — with more cities coming soon.
How is pricing calculated?▾
Pricing is transparent and shown upfront before you book. It depends on the service type, property size, and any add-ons you choose. No hidden charges.
Can I reschedule or cancel?▾
Yes. Free rescheduling up to 12 hours before the slot. Cancellations within 6 hours may incur a small fee. Contact support for help.
What if I'm not satisfied?▾
If you're not satisfied with the service, our team will re-do the specific area at no extra cost. We have a satisfaction guarantee on all services.
Do I need to provide cleaning supplies?▾
No. Our cleaning teams bring all equipment, eco-friendly chemicals, and cleaning tools. Just point them to the areas that need attention.
How does the moving insurance work?▾
All intercity and premium moves include transit insurance. Coverage details are shared before booking. Claims are processed within 7 working days.
Can I track my service professional?▾
Yes. You'll receive the professional's name, phone, and rating before they arrive. For moving services, you can track your shipment in real-time.
What payment methods do you accept?▾
We accept UPI, credit/debit cards, net banking, and cash after service. Payment is collected only after the job is completed.